Shipping Policy – 10Ten Nutrition

At 10Ten Nutrition, we aim to deliver your order quickly, reliably, and with the highest standards of care. Please review our shipping policy to understand how orders are processed, shipped, and delivered within the United States.

Order Processing

• Orders are processed Monday through Friday.

• Federal holidays may affect processing and carrier transit times.

• Orders placed before 2:00 PM Pacific Time are typically processed the same business day. Orders placed after this cutoff may process on the next business day.

• You will receive a shipping confirmation email with tracking details once your order has been dispatched. Tracking updates may take up to 24 hours to appear.

Shipping Options & Costs

Contiguous U.S. (48 states + Washington, D.C.)

• Standard Shipping (Free)

  • Delivery estimate: 3–5 business days for the contiguous U.S.

  • Delivery estimate: 5–10 business days for Alaska and Hawaii.

  • This option is complimentary on all orders.
    
    

• Expedited Shipping ($3.95 per order)

  • Delivery estimate: 2–3 business days.
    

Delivery Timeframes

• Delivery windows are calculated in business days (Monday–Friday, excluding holidays).

• Delivery time begins once the order is processed and dispatched from our fulfillment center.

• Most orders arrive within the stated windows, but delays due to weather, carrier volume, or other factors outside our control may occur.

Shipping Coverage

• We currently ship to the 48 contiguous U.S. states and Washington, D.C.

• We do not ship to Alaska, Hawaii, or U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, or other outlying areas).

• We do not ship internationally at this time.

Order Tracking

• A tracking number will be provided via email once your order has shipped.

• Please allow up to 24 hours for tracking information to update after your order leaves our facility.
  

Damaged, Lost, or Incorrect Orders

• Please inspect your order upon delivery. If your order is defective, damaged, or you received the wrong product, contact us within 7 days of delivery at info@10tennutrition.com with your order number and details.

• We will investigate and, if appropriate, issue a replacement or refund.

• 10Ten Nutrition is not responsible for lost packages resulting from incorrect or incomplete addresses provided at checkout.

Additional Notes

• Delivery estimates are provided as guidelines and are not guaranteed.

• We reserve the right to update this Shipping Policy as needed to reflect changes in carriers, service levels, or business practices.

📧 For any questions about this Shipping Policy, please contact us at: info@10tennutrition.com